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Quality Management Solutions

Time Hotels selects Sky Horizon Quality & Guest Services Solutions at Time Onyx and Time Moonstone Hotels

  • Category: 
  • Written by : Sky Software Team
  • Hit : 1553
Published
16 Feb
2021

Sky Software is pleased to share with you Sky Horizon Quality & Guest Services solutions installation at the esteemed Time Onyx and Time Moonstone Hotels, providing rich features and interfaces, allowing for an efficient, automatic and instant control over all guest related requests.

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InterContinental Cairo Semiramis upgrades to Sky Horizon Quality & Guest Services Management

  • Category: 
  • Written by : Sky Software Team
  • Hit : 1914
Published
10 Feb
2021

Sky Horizon QMS guest services web-based platform latest release was recently installed at the prestigious InterContinental Cairo Semiramis, providing a set of rich features and interfaces. This includes the dynamic structure of administrative units, centralized multi-property management, advanced user roles and smart escalation management and enhanced report writer capabilities, all of which provided the hotel with more efficient, automatic and instant control over all guest related requests.

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Eko Hotels & Suites shift to Sky Horizon Quality and Guest Services Solutions

  • Category: 
  • Written by : Sky Software Team
  • Hit : 1778
Published
20 Nov
2019

Horizon QMS guest services web-based platform was recently selected to be implemented at the prestigious Eko Hotels & Resorts in Lagos Nigeria, replacing its legacy system; HotSOS and providing a solid base and professional workflow to handle guest requests, follow up their incidents and complains and increase their satisfaction level through, and after their stay.

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Sky Software latest projects highlights in Qatar

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  • Written by : Sky Software Team
  • Hit : 1599
Published
04 Dec
2018

Sky Horizon Quality & Guest Services solutions were recently implemented at two IHG prestigious hotels in Qatar; Staybridge Suites Doha Lusail and Crowne Plaza West Bay Doha, providing both hotels with an optimal, advanced and automatic workflow to manage guest requests, glitches and incidents professionally and instantly.

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Holiday Inn Yanbu Implements Sky Software’s Quality and Guest Service Solutions

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  • Written by : Sky Software Team
  • Hit : 2405
Published
07 Apr
2016

Holiday Inn Yanbu has recently implemented Sky Horizon Quality and Guest Service Solutions (Horizon QMS) aiming to achieve optimal guest service and satisfaction and thus elevate the internet guest satisfaction heartbeat score of the hotel.

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Amwaj Rotana, Jumeirah Beach Installs Horizon QMS Glitch Management and Horizon QMS Mobile Systems

  • Category: 
  • Written by : Sky Software Team
  • Hit : 3782
Published
07 Apr
2015

In its continuous efforts to boost the quality of its services, track and handle guest requests, incidents and complaints and create more immersive guest experience, Amwaj Rotana has recently enriched its current Horizon Quality Management System (Horizon QMS) suite with the installation of the Horizon QMS Glitch Management side-by-side with Horizon QMS Mobile applications.

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ART Rotana Bahrain Implements Sky Horizon Quality and Guest Service Management Solutions

  • Category: 
  • Written by : Sky Software Team
  • Hit : 3662
Published
15 Feb
2015

ART Rotana Bahrain the newly luxurious 5 star hotel recently opened in Bahrain has implemented Sky Software’s Horizon Quality & Engineering Management systems to manage and optimize guest services and requests handling, in addition to automate service departments and engineering processes and workflow.

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