In today’s digital age, guest satisfaction is paramount. QMS G-Link is an innovative solution that empowers hotels to proactively manage guest feedback and ensure exceptional service.
G-Link enables real-time feedback collection through strategically placed tablets or via the hotel website, allowing guests to share their experience at every touchpoint. Dissatisfied guest alerts are instantly sent to management, enabling immediate service recovery and preventing negative online reviews.
Key Features:
- Instant Notifications: Address concerns before check-out.
- Customizable Surveys: Reflect your brand with tailored questions.
- Internet Landing Page Integration: Capture feedback effortlessly.
- Multi-Department Communication: G-Link creates work requests for relevant teams.
G-Link not only improves guest satisfaction but also enhances your hotel’s online reputation and drives guest loyalty.
Discover the future of guest experience management
