Sky Horizon Spark Membership & Spa

Sky Horizon Spark Membership & Spa

Sky Horizon Spark Membership & spa management

Sky Horizon Spark Membership & Spa Management

Product information

Latest version 20.4.0 (Released: )

Sky Horizon Spark Membership & Spa Management system helps in managing various club, gym, spa, fitness center and wellness club activities including memberships, profiles, booking and reservations, registrations, member history, expiry dates, walk-in guests, membership payments, direct billing, membership installments, inventory control, management notifications, fitness assessment, online web guest portals, and retail and point of sale in addition to integration with front office and PABX system interfaces for in-house guests inquiry and charge postings.

The system is also equipped with a comprehensive set of reports including financial and revenue analysis, trainers follow-up and commissioning, in addition to guests attendance control via magnetic cards.

Modules & components

  • Memberships
  • Attendance
  • Guest bookings
  • Retail items
  • Classes
  • Management dashboard
  • Fitness assessment & nutrition
  • Accounting & billing
  • Inventory
  • Alerts & notifications
  • Integrations

Features at a glance

  • Multi-property, multi-language
  • PCI-compliance built-in system
  • Advanced dashboard & business reports
  • PMS & back office interface
  • Guest promotion emails
  • Memberships management
  • Family & corporate membership management
  • Classes & personal training management
  • Stores & professional items management
  • Spa treatment booking management
  • Online booking portal
  • Lockers & towels management
  • Reservation confirmation card and emails
  • Treatment packages
  • Gift certifications
  • Unlimited therapist & trainer schedules
  • Guests medical notes
  • Waiting list & lost revenues

Membership & spa

Features
  • Tracking member profiles & statistical data
  • Tracking member registration information
  • Tracking membership attendance through magnetic cards
  • Offering multiple & customized registration programs
  • Tracking expired/to-be-expired memberships
  • Tracking top & special members
  • Using magnetic cards swipes for attendance & expiry check
  • Printing membership cards
  • Dealing with walk-in guests
  • Dealing with hotel's in-house guests
  • Full medical & fitness assessment
  • Store sub system included
  • Point of Sale (POS) sub system included
  • Comprehensive booking system
  • Deposit handling
  • Nutrition system
Memberships
  • User-defined membership types
  • Multi-membership per profile
  • Single, couple, family, and corporate memberships
  • Advanced family rating by age & type
  • Initial fees handling
  • Open-rate & open-period membership types
  • Fixed & seasonal memberships
  • Memberships with limited number of visits
  • Membership installments tracking
  • Membership freezing policy and rules
  • Membership renewal options with initial fees
  • Membership promotions with auto expiry & payment adjustment
  • Transfer membership to new or existing memberships
  • Member suspension for a period with auto activating option
  • Membership extension with payment rules
  • Member card tracking, design, and printing
  • Lockers rental handling
  • Membership approvals policy
  • Member balance alert & notifications
  • Free-pass guest visits with members
Reservations
  • User friendly reservations screen
  • Drag-and-drop option for all reservation types
  • View reservations by therapist and/or by room
  • Daily, weekly, and monthly views
  • Therapists, rooms & equipment availability
  • Waiting list with auto availability checkup
  • Series, packages & gift certificates handling
  • Group reservations option
  • Therapist overtime & commission calculation
  • Reservation confirmation lists
  • Professional items with auto stock deduction
  • Link treatment with therapists & rooms
  • Cancel reservation policy with cancellation fees
  • Auto no-show reservation recognition
  • Therapist/room block-out option
  • Therapist/room outlets & grouping
Alerts & notifications
  • Auto & manual SMS sending
  • Auto & manual email sending
  • Advanced email template editor
  • User login alerts & notifications
  • Member check-in alerts & notifications
  • Member late installment SMS & email
  • Guest reservation reminder SMS & email
  • Member "Thank you" SMS & email messages
  • Cancel reservation confirmation SMS & email
  • Membership expiry reminder SMS & email
  • Stock below minimum alert SMS & email
  • Stock above maximum alert SMS & email
  • Gift certificate expiry alert SMS & email
  • Package expiry alert SMS & email
  • Series expiry alert SMS & email
  • Guest birthday SMS & email
Fitness assessment & nutrition
  • Advanced fitness assessment sheet
  • Track member fitness visits
  • Define nutrition items & link them with member visits
Attendance
  • Member attendance tracking
  • Member card swiping
  • Access door control by member cards
  • Staff attendance tracking
  • Floating locker tracking
Classes
  • Classes with min. & max. number of attendees
  • Class time sheets for trainers
  • Trainers commissions for classes and based on attendees
  • Sessions check-in/out
  • Session reservations
Security
  • Password age policy
  • Account lockout policy
  • Enforce password complexity requirements
  • Deactivate user option
  • User groups authorization
  • User log for all user actions